Last updated: [22/12/2023]

1. Returns

We want you to be completely satisfied with your purchase from PreciseMeShop.com. If you are not satisfied for any reason, we offer a hassle-free return policy within 15 days of receiving your order. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

2. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

3. Exchanges

If you need to exchange an item, please contact our customer service team at info@precisemeshop.com. We will guide you through the exchange process to ensure you receive the product that best suits your needs.

4. Non-Returnable Items

Several types of goods are exempt from being returned. These include personalized or customized items. We do not accept returns on these products unless they are defective or damaged.

5. Defective or Damaged Items

If you receive a defective or damaged item, please contact us at info@precisemeshop.com within 7 days of receiving the product. We will arrange for a replacement or provide a full refund, depending on your preference.

6. Return Shipping

To return your product, please mail it to info@precisemeshop.com. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.